Informativa sulla privacy e GDPR

MASTER LEGAL POLICY

Includes: Privacy & GDPR Policy, Guest Upload Agreement and Cookie Policy

1. Who We Are

Flashback Memories ("we", "us", "our") is the data controller for personal data processed through this platform.

2. Data We Collect

We collect: account information (name, email, password hash), uploaded file metadata (name, size, type), QR code usage data, billing information (processed via third-party payment provider), and technical data (IP address, browser type, session data).

3. How We Use Your Data

To provide and maintain the service; to process payments; to communicate with you about your account; to detect and prevent fraud or abuse; to comply with legal obligations; and (with consent) to send marketing communications.

4. Legal Basis for Processing (UK GDPR)

We process your data on the following legal bases: Contract performance (to provide the service you subscribed to), Legitimate interests (platform security and fraud prevention), Legal obligation (compliance with applicable law), and Consent (where you have given explicit consent, e.g. marketing communications).

5. Data Sharing

We do not sell your personal data. We share data only with: payment processors (for billing), cloud storage providers (for file hosting), and where required by law.

6. International Transfers

We use approved safeguards such as SCCs.

7. Your Rights (UK GDPR)

You have the right to: access your personal data; rectify inaccurate data; erasure ("right to be forgotten"); restrict processing; data portability; object to processing; and lodge a complaint with the ICO (ico.org.uk).

8. Security

We implement technical and organisational measures to protect your data, including: JWT-based authentication, TLS/HTTPS encryption in transit, bcrypt password hashing, and strict user data isolation.

9. Data Retention

Account data is retained for the duration of your subscription plus 30 days. Uploaded files are deleted 30 days after subscription cancellation. Billing records are retained for 7 years as required by law.

GUEST UPLOAD AGREEMENT

Guests uploading content via QR code agree that:

• They own or have rights to the content
• They have consent from individuals featured
• They will not upload prohibited content

Guests grant the organiser and Flashback Memories a licence to host and display their uploads.

Guests are responsible for their content and indemnify Flashback Memories against claims.

1. Acceptance of Terms

By uploading content to a Flashback Memories page, you agree to this Guest Upload Agreement.

2. Your Responsibilities

You confirm that:

• You own the content you upload or have permission to upload it
• You have consent from any individuals featured in the content
• Your content does not violate copyright, privacy, or applicable laws

3. Prohibited Content

You must not upload:

• Illegal content
• Copyright‑infringing material
• Hate speech or harassment
• Sexual or explicit content
• Malware or harmful files

4. Licence You Grant

By uploading content, you grant the event organiser and Flashback Memories permission to:

• Store
• Display
• Host
• Share within the event page

We do not claim ownership of your content.

5. Moderation

Event organisers may:

• Approve or reject uploads
• Remove content at any time

Flashback Memories may remove content that violates these terms.

6. Liability

You are responsible for the content you upload. You agree to indemnify Flashback Memories against claims arising from your uploads.

7. Contact

For concerns about uploaded content, contact: [support@flashbackmemories.com]

COOKIE POLICY

We use session cookies for authentication and functional cookies for language preferences. We do not use advertising or tracking cookies. You can manage cookie preferences via your browser settings.

1. What Are Cookies?

Cookies are small text files stored on your device to improve your browsing experience.

2. Types of Cookies We Use

Essential Cookies

Required for the Platform to function, including:

• Login authentication
• Security
• Page navigation

3. Why We Use Cookies

To:

• Keep you logged in
• Improve performance
• Analyse usage
• Personalise your experience

4. Managing Cookies

You can disable cookies in your browser settings. However, disabling essential cookies may affect functionality.

5. Updates

We may update this Cookie Policy from time to time.